Help Center
How can we help?
Find answers, manage common banking tasks, and get support for your OBS accounts, cards, payments, borrowing, digital banking, and security.
Popular help categories
Accounts
Open, manage, and close personal and business accounts.
Cards
Activate, manage, and secure your OBS debit and credit cards.
Payments and Transfers
Send, receive, and schedule money movement between accounts.
Loans and Mortgages
Apply, manage, and repay OBS lending products.
Digital Banking
Use the OBS website and mobile app securely and productively.
Security and Fraud
Recognise fraud, protect your account, and report suspicious activity.
Profile and Personal Information
Manage your name, contact details, and communication preferences.
Statements and Documents
Retrieve, download, and archive account documents.
Popular questions
Still need help?
If you cannot find what you need, our team is available to help by secure message, appointment, or in person at an OBS location.