Verified steps
Recovery uses structured checks rather than informal support requests.
Security
Account Recovery
Recover access without weakening account security.
Structured, verified recovery when you lose access to a device or credential.
Overview
About Account Recovery
Account Recovery restores access when a device, passkey, password, or second factor is unavailable.
Feature highlights
Built for the details
Device reset
Lost devices and old sessions can be removed during recovery.
Audit trail
Recovery events are recorded and visible in account security history.
Fees
Fee schedule
- Account recovery
- $0
Values shown are illustrative examples for this preview and do not constitute an offer, approval, or contractual quotation. Actual rates and fees depend on your profile, region, and eligibility.
How it works
Getting started
- 1
Start recovery
Use Forgot your password or the recovery prompt from sign in.
- 2
Verify identity
Complete the required verification steps for your account.
- 3
Restore access
Reset credentials, remove old devices, and add fresh factors.
FAQs
Frequently asked
Still have a question? Message an OBS specialist from Secure Messaging any time.
Security
How OBS protects this experience
- Passkeys
Sign in with a device based credential that cannot be phished or reused.
- Multi-Factor Authentication
Add a second factor to your OBS sign in.
- Trusted Devices
Manage the devices allowed to access your OBS account.
Ready to begin
Start Account Recovery
Open your OBS profile and add Account Recovery in minutes.